CMDB (Central Repository for Configuration Management

  • Elements comprising the CMDB
  • Data sources contained in the CMDB
  • ITSM process support

Table of contents

CMDB

Configuration Management Database is a repository that stores information about IT infrastructure components. It allows you to view, modify and provision all system resources, known as configuration items (CI). It contains a list of items (CI), their attributes and shows the interrelationships between them. ts purpose is to improve operational decision-making and control the status of IT resources. The CMDB records the following types of data regarding, among other things:

  • computer hardware,
  • software,
  • networks,
  • locations,
  • documentation,
  • license.

This functionality in the eAuditor system makes it possible to obtain and store information about IT infrastructure components within a single software. Collections, databases and configuration units are updated in real time. As a result, network administrators have up-to-date information and can manage configuration items from more than 25 categories. All resources shared in the CMDB repository are grouped by domain. The range of groups is constantly being expanded. Due to the complexity of the system, it is possible to collect data from multiple sources. CMDB resources are grouped by domain. he scope of groups depends on the version of the eAuditor system and is constantly being developed.

CMDB is also configured in the console with LDAP servers from which user data is imported and updated. This allows you to enter any number of servers for different domains. In addition, the view available within the CMDB allows defining and sending eLearning messages. These are used to send users the training implemented into the system, according to a defined schedule. As a result, the administrator only needs to set up the messages once according to a dedicated schedule and will not have to remember this action again. . This reduces the work time that an administrator would have to spend on sending messages to each employee individually.

In addition, there is also a list of definable locations to which the administrator can assign individual users. Unlike the organizational structure, the data is not imported from Active Directory. In addition, the eAuditor system within the CMDB also monitors network services divided by their corresponding categories. The situation is similar with regard to network ports, which are also monitored along with the service and the category to which the service belongs.

Benefits of using a CMDB

Resource management
The console provides quick and easy access to data about the hardware resources within the organization. The administrator receives information in one place, such as details about installed software.
Data presentation
eAuditor enables quick retrieval of data about every component of the IT infrastructure, regardless of the number or type of equipment in the organization. The data is presented in a clear and organized way, making it easier for the administrator to read key information.
Monitoring changes in infrastructure
When a request is received in the eAuditor system, it is automatically assigned to specific IT assets. This makes it easier to manage issues and changes.
Information transfer
A CMDB improves the efficiency of change and resource management in many organizations and automates the detection of hardware and software. This enables much faster transmission of information related to the IT infrastructure.

Elements included in the CMDB

Within the CMDB, the administrator has access to the following elements.

A view containing inventoried files from all computers where eAgent is installed. In addition, within the tab it is possible to view containing groups of files categorized by the eAuditor system. The administrator can define his own groups to which files will be assigned, according to the entered mask.

The preview indicates a list of manufacturers and suppliers, as defined in the eAuditor system

Summary of unique operating systems from computers with eAgent installed

Presents a list of software monitored in the eAuditor system

Provides an overview of all assigned administrators located in the eAuditor system

A view containing a list of virtual machines with their detailed specifications. Within the view, the user has the ability to start, stop or restart the selected virtual machine.

A summary of Web sites monitored by the eAuditor system. The view shows historical response time data and averaged values for each site. In addition, there is also a list of categories of WWW sites, categorized by the classifier using artificial intelligence.

A list of computers stored in the eAuditor database, divided by authorization. In addition, the record view contains detailed data about the computer in question.

A summary of the licenses stored in the eAuditor system database, which the user can assign to individual people.

List of all device types defined in the eAuditor system

Summary of hard drives from computers on which eAgent is installed

Summary of training videos for employees from the LMS server. For statistics on training received, see the Video Server (LMS) tab.

List of network resources that are monitored by the eAuditor system

Summary of organizational structures defined in the eAuditor system or imported from Active Directory

The view contains a list of scanned servers. Details of individual servers are retrieved based on WMI

The view shows the permissions that users have for monitored resources located on computers with eAgent installed

List of virtualization servers saved using the virtualization scanner. Administrator selects IP range and credentials necessary to retrieve server information

List of categories to which the applications used by users belong

List of license types defined in the eAuditor system

A list of manually definable networks to which the administrator can assign computers. The server uses the networks defined in this file to search for computers that have Intel vPro

List of categories to which the processes used by users will be assigned. List of categories to which the processes used by users will be assigned.

Summary of services running on computers running eAgent. From the view, the administrator has the ability to start or stop selected services on specific units

View the USB storage recorded by the eAuditor system. The view shows data about unique flash drives and the date they were last connected to the computer>

Sources of data contained in the CMDB

All the data contained in the CMDB comes from:

  • network scanner,
  • virtualization scanner,
  • Microsoft Active Directory (MS AD),
  • BTC AI cloud computing repositories,
  • integrated systems (eHelpdesk, Hyprovision DLP, RODOprotector, others),
  • external files,
  • API interjes data,
  • manual record-keeping processes.

IT infrastructure and security management

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